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Has your dealer cheated you with a product? Or have you not been offered the right after-sales service? Tell us your grievances and we will try and address them. Note: Advise and help other consumers avoid the same problems at CI forums
I bought Godrej fridge on 08/10/2006 by Vijay sales. That was our big mistake. We lodge complaint on 05/09/2008 to Vijay sales for non cooling of fridge, they lodge my complaint no given 0809 MB 051099. Godrej technician visited my office and collected Rs 1120 and assured us that your problem would be solved shortly, and advised me to contact directly Godrej call centre at the no 1800225511 to avoid delay in complaint solution. After that other technician came and told me there is a another problem of non cooling, and he told me that I will give you another quotation and other technician will come and solve the problem. After that no body come to us , then I contacted Godrej call centre they gave us new complaint no 263602 and they also give me a direct contact no of Mr Sachin Bhavsar no 67961355, at this no I think he never sits because I dialed hundred times on this no but there is no reply. Then I was given another no 26825340/ 26823868, both no whenever I dialed got engaged. I am continuously lodging complaint to Vijay sales and Godrej call centre, every time I been assured that today our technician will visit to your office to solve your problem but no body yet come. I do not know what should I do !! Should I have to throw this fridge ! Whether I had done a big mistake to purchase a fridge of Godrej! At last I would say that very very poor service of Godrej costumer care.. With the hope it will repaired today I am finishing my letter. Pawan M Gadodia.
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Hi, I purchased the refrigerator 4 years back. I have been complaining to LG for the last 2 years as well. The problem is that the paint on the fridge is coming off all by itself. The first time I complained, LG engineer visited & confd that It was a product issue & most likely the paint was done on a moist panel & thus its coming off. He confd that they would be painting this free of charge. as I did not had a spare fridge & LG also could not provide me with a standby, I confd them to give me sometime so that I can arrange for one. They agreed to the same. Now when I had a standby fridge, LG is not listening to my complaint. They say that I would have to pay now to get it painted. I have talked to several people now & no one seems to understand this. Please look into this & help me to resolve. First complaint date is April 01 (2006). There is no complaint number in that but I still have it in my inbox. Regards Rupinder (09872661547)
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I have purchased a new fly hummer mobile but it not working properly please help me..
Please copy paste the following link in the URL address to find a service centre nearest to you: http://www.flyphone.in/customer_support/find_service_center.php
Dear Sir/Madam I am Kailash Joshi, ALOTE, Dist-Ratlam ( M.P.) 07410-230469/230694, Mob-9826614221. I purchased new water purifier product from Eureka Forbes product name is Aquagaurd total RO amounted Rs 14500 including 12.50% vat. The sales person Vijay Parmar - ( Mob-9926417058 ) assured me that new Aquagaurd will be installed in 7 working days .On 21st Apr 2008, I got that machine . But in installation process, it was cleared that the machine was faulty. The person who came for installation forward the complaint and told me that there is small problem leakage of machine and on the next week technician will come and look after this matter. But from that day nobody came. Everyday I call on numbers which is provided . I already forward my complaint on Eureka Forbes Ltd , RATLAM ( M.P.) Dealer- Vitthal Shree Sales & Service (07412-242425 & 9826037202 ) . In this office also I cannot get proper reply from anyone. Mr Vijay Parmar who is working in this office, promised me that you will get replacement, but nobody come and today he is not attending my call. I am completely dissatisfied with the service of the company even after complaining twice and calling up the Pureit helpline for over four days no person has visited the premises, another problem is that the bill was not given at this time and the water is absolutely tasteless. So, I request you to kindly look after this matter and help me to get replacement as early as possible. Thanks.
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Dear sir I purchased an Electrolux refrigerator of 165 ltr from Manoj electronics ltd, Darya Ganj, New Delhi on 23 July 2005. there was a problem of no-cooling on Sept. 10, 2008. I complained to call centre at 39404040 (compl. no. 580410809100043). the refrigerator was repaired by a technician and I paid Rs 1012 (vide invoice no. 8612 dated 11.9.2008). I faced the same problem of no cooling after 18 days and I complained to call centre (compl. no. 5A0410809290025 dated 29.9.2008) on 29.9.2008. the refrigerator again repaired on 1.10.2008. next day again same problem of no-cooling came and I called to call centre. the person in call centre assured me that it will be repaired soon. whole day, I was waiting for a person to repair the same but no 0ne came. many things of cooked food which was prepared on EID are spoiled. I would like to inform the higher concerned officials/persons that 1. Why these problem are coming again and again, 2. Why they do not change the compressor which under warranty of 5 years 3. Why their response time is too long. Please look into the matter urgently and contact to the following Regards Dr. Israr Ahmad 841 Chandni Mahal Darya Ganj, New Delhi, India mobile: 0091-9818573278
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Hi, I am Ashish have a new Asus mobile I need service centre address in Jaipur My contact no 099289 55644, 099284 11644 and e-mail:- saxena@roughtonindia.com.
You can copy paste the following link in the url address to find the service centre: http://in.asus.com/aboutasus.aspx?show=3
Sir/Madam I am fed up with the services provided by TCL, & I here by promise that I will never recommend the product to my near ones. From the time of purchase I am continuous facing (6 times)the problem of instant log out from cable just one single channel will work at that moment & when I push up the Cable pin it again works. I do not know how your mechanic can say that its the pin problem, if there is a pin change problem then the channel which was running last should continue when I push up the pin. Any way if possible I request to change my machine or else do not just give us the excuses of the cable pin problem. Waiting for the reply with result. * it had been mailed at info@TCL-digital.net,rma@digitest.de,& bill attached Regards, Sandip Sharma on behalf of Santosh Sharma(Customer) Kolkata. Mobile - 09836000202/9883210133/9804360424/9831290022/03365125670.
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Sir I am from Tilak Nagar New Delhi 110018 my BPL TV is not working please tell some repair centre nearby facing a lot of problem.
Please copy paste the following link in the URL address to find a service centre nearest to you: http://www.sanyobpl.com/locate/loccustomercare.asp
Phillips TV model-21PT2443/94R serial no-IL010404036318 carries extended warranty 4 years not working. company no. customer care phillips-82434 and company at Gurgaon centre no.-10124 my add-Geeta Sharma, Tagore p. school, Nangal Choudhaary, Teh-narnaul, dt-mahender garh, Haryana-123023
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Hello! I had bought a 310-litre LG refrigerator (Model-322 QM, Unit Serial No. 2184 IN) in august, 2004. now the problem I have with it is that water is coming out of it. also, the handle of the veg tray is broken. so please let me know the LG service centres in Hyderabad so that I can choose the one close to my place, i.e. Gachibowli/Hitec-City. my mobile no. is 0-9440034166. Dr. P. Mohanty
Please copy paste the following link in the URL address to find a service centre nearest to you: http://www.in.lge.com/Support/sup_sales_contactus.aspx OR 1800-180-9999 (MTNL/BSNL Toll free) or 39-01-0909 (Prefix STD Code) SMS No. 5757554.

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