The store offers digital cameras, MP3 players and other products at competitive prices coupled with a variety of combo deals. Very often, you will find a deal where you might get an extra memory card or a pouch or print vouchers on the purchase of a digital camera or even an analog camera (yes, they house analog cameras too). Come festivals and there are discounts and special offers at the store. More often than not, you will find products at less than the market price with freebies that are absolutely hard to resist. All their products have warranty periods provided by the parent companies.

JJ Mehta offers EMI facility at 0 percent interest rate to its customers. Services include home delivery as well as, on request, shipping of products across India at nominal charges. Also, a dedicated staff of 16 people indicates you won't be left unattended. They are well trained and attend to all customer queries starting from explaining the features of the gadgets - be it a handycam or a digital SLR. So don't be surprised if you get a crash course (which you can completely understand) on SLR lens in fifteen minutes flat!

The after sale service team, though outsourced, is very committed and even follows up with the manufacturers if the product is damaged or faulty—something rare and unheard of within the dealer community. Unlike other dealers who also include checking costs (anywhere between Rs 200 – Rs 500) for repair of products, JJ Mehta undertakes checking of equipment free of cost.

Eight years ago, JJ Mehta & Sons had the foresight to launch their own website www.jjmehta.com. Today, the site has proved to be very lucrative and is an online store with comprehensive information on product and price ranges, discounts, and deals. The site has a forum of around 2,000 members where they can interact with one another and exchange information such as best digital cameras available in the market, must-have features in a high-end digital camera, how to transfer pictures to a PC or laptop, how to upload pictures on the web and so on.

Currently, J J Mehta is working on online shopping. As of now, the site allows you to order online but the payment remains through cash, cheque or DD. However, they are working on online payment and transaction. So, pretty soon, your dream camera will be just a click away.