Kulkarni Brothers started with a tiny 200 sq feet store at Dadar in 1982. Today, 25 years later, they are a well-known 3,000 sq feet swanky store famous for consumer durables.

Their ideology is that consumer durables are an investment, and the product bought shouldn’t be just the best buy or best offer for the customer but just the very best product. Their aim is to ensure their customers do not visit the store a second time with complaints, instead customers must come back to make more purchases.

Milestones
The Kulkarni Brothers run two stores, which may not seem like a large number but these stores strategically located at Dadar and Crawford Market are probably two of the most frequented places in the city. Being prominent locations, Kulkarni brothers have no worries when it comes to footfalls.

Business Areas
Kulkarni brothers are authorised dealers for brands like Sony, Whirlpool, LG, Samsung, Haier, Godrej. They also make it a point to sell only those products that they are authorised to deal in. But with the best in the house, they don’t have to worry about the smaller brands. Besides, with big companies, customers don’t have to worry about after sales services.

Services
Their staff strength is 15. Besides, they also have a special servicing department that constantly interacts with the companies. The highlight of this store is if there has been trouble with any appliance sold in their store in these 25 years, they ensure action and services are extended to deal with it. So, even if your decade-old refrigerator bought from Kulkarni Brothers is faltering, you will find service and repair for it even today. They also offer zero per cent interest on EMI for their products. Other services include free home delivery, true value exchange offers, flexible replacement/repair and discounts.

Lastly, this year being their silver jubilee in this business, you will find yourself carrying home a free goodie with every purchase you make at any time of the year.